- Location: Sydney, Australia
- Post Date: Nov 20, 2023
We have another tremendous opportunity for a hotel reception and front office specialist to work as a Head Concierge with a great lifestyle balance as the position is Monday to Friday and daytime only.
The Head Concierge will provide outstanding service to the tenants & grow the community culture within the building.
Warmly welcome tenants and visitors, setting the tone for the lobby experience and ambience
Manage the Concierge service-request portal, responding to all service requests in a timely manner
Training and development of new staff members
Be the Host and face of the lobby to all visitors and guest, 3rd parties, staff and tenants
Provide information and support to customers and visitors regarding amenities, transport and places of interest within the building vicinity
Assist in driving activations and promote usage of the communal spaces and range of amenities available to tenants
Report on lobby operations and service-offering, providing recommendations on process improvements and product ideas
- Regular hours, Monday to Friday
- Entitled to a rewards program
- Laundered uniforms
- Optimal support structure