This particular restaurant is passionate about creating exceptional wine experiences in the heart of the stunning Mornington Peninsula wine region. The winery boasts award-winning wines, breathtaking views, and a world-class dining experience. We are seeking a dedicated and enthusiastic Restaurant Floor Supervisor to join a larger team and assist to continue to deliver outstanding hospitality.

Job Description:

As the Restaurant Floor Supervisor, you will play a pivotal role in ensuring that the guests have a memorable and seamless dining experience. You will work closely with the restaurant team to provide exceptional service, maintain a welcoming atmosphere, and uphold the high standards that the winery is known for.

Responsibilities:

• Supervise and lead the restaurant team to provide top-notch service
• Greet and seat guests, ensuring they have an enjoyable visit
• Oversee daily restaurant operations, including reservations, table assignments, and service flow
• Train, mentor, and motivate staff to deliver exceptional service
• Handle guest inquiries, concerns, and requests in a professional and courteous manner
• Collaborate with the kitchen team to ensure seamless communication and efficient service
• Assist with inventory management, ordering, and stock control
• Handle cash and payment transactions accurately

Qualifications:

• Previous experience in a supervisory or leadership role in a restaurant or hospitality setting
• Strong knowledge of food and wine, with a passion for the industry
• Exceptional customer service and communication skills
• Ability to lead and inspire a team to deliver outstanding service
• Attention to detail and strong organisational skills
• Problem-solving ability and the capacity to handle challenging situations calmly
• Flexible schedule, including weekends and holidays
• RSA (Responsible Service of Alcohol) certification
• Knowledge of Mornington Peninsula wines and local produce is a plus

Benefits:

• Competitive salary of $75,000 or more, negotiable based on experience.
• Opportunity to work in a stunning winery with a dedicated and passionate team.