Corporate Concierge

MGX Jobs

  • Location: Melbourne , Australia
  • Post Date: Apr 16, 2024

Job Overview

We have another tremendous opportunity for a hotel reception and front office specialist to work as a Corporate Concierge with a great lifestyle balance as the position is Monday to Friday and daytime only.

  • The Head Concierge will provide outstanding service to the tenants & grow the community culture within the building.
  • Warmly welcome tenants and visitors, setting the tone for the lobby experience and ambience
  • Manage the Concierge service-request portal, responding to all service requests in a timely manner
  • Training and development of new staff members
  • Be the Host and face of the lobby to all visitors and guest, 3rd parties, staff and tenants
  • Provide information and support to customers and visitors regarding amenities, transport and places of interest within the building vicinity
  • Assist in driving activations and promote usage of the communal spaces and range of amenities available to tenants
  • Report on lobby operations and service-offering, providing recommendations on process improvements and product ideas

Benefits:

Regular hours, Monday to Friday

Entitled to a rewards program

Laundered uniforms

Optimal support structure

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