Digital Transformation Manager

Leading Hospitality Group – Middle East

Salary: US$96,000 + Bonus | Formal Qualifications Required

Join one of the Middle East’s most prestigious and diversified hospitality providers, with a portfolio spanning luxury hotels and resorts, convention centres, residential buildings, fine-dining restaurants, casual cafés, spas and wellness centres, and retail businesses across the GCC.

We are seeking a Digital Transformation Manager to work closely with the Group CEO in driving growth, innovation, and operational excellence across a multi-brand, multi-location organisation. This is a pivotal role for a forward-thinking leader who can transform traditional operations into agile, technology-enabled environments.

Key Responsibilities

• Lead the Group’s digital transformation roadmap across all brands and business units
• Enhance operational efficiency through technology, automation, and smart systems
• Partner with individual IT units located across various GCC properties to ensure alignment, integration, and consistency
• Drive innovation initiatives that elevate guest experience, back-of-house efficiency, and business intelligence
• Evaluate, recommend, and implement digital platforms, solutions, and process improvements
• Collaborate with senior leadership, department heads, and external vendors to modernise workflows
• Lead change-management initiatives to support digital adoption across the organisation
• Ensure compliance with data protection, cybersecurity, and technology governance standards

Requirements

• Formal qualifications in Information Technology, Digital Transformation, Business Technology, or related fields (mandatory)
• Proven experience driving digital transformation within hospitality, mixed-use developments, or large multi-unit organisations
• Strong understanding of hotel technology stacks, digital ecosystems, automation, and data-driven decision tools
• Ability to partner with executive leadership and influence cross-functional teams
• Experience working across multiple sites or countries, ideally within the GCC
• Strategic mindset with hands-on capability to manage complex projects